Terms of Service

Brightside Home Services

Effective Date: June 9, 2026

These Terms of Service govern your use of the services provided by Brightside Home Services. By booking, scheduling, or using our services, you agree to these terms.

1. Services

Brightside Home Services provides professional home exterior cleaning services, including but not limited to interior and exterior window cleaning, screen cleaning, pressure washing, and related residential cleaning services.

Service availability may vary depending on scheduling, weather conditions, location, and accessibility.

2. Appointments & Cancellations

Appointments must be scheduled in advance and are subject to availability. Customers are kindly asked to provide at least 24 hours’ notice for cancellations or rescheduling requests.

Missed appointments, inaccessible properties, or cancellations without proper notice may be subject to a cancellation fee at Brightside Home Services’ discretion.

We reserve the right to reschedule services in cases of unsafe weather or working conditions.

3. Pricing & Payments

Pricing for services will be provided prior to work beginning and may vary depending on property size, condition, accessibility, and scope of work.

Payment is due upon completion of service unless otherwise agreed in writing. Accepted payment methods will be communicated at the time of booking or service.

Brightside Home Services reserves the right to adjust pricing if the actual service conditions differ significantly from the original estimate.

4. Customer Responsibilities

Customers are responsible for ensuring safe access to the property during service appointments. This includes securing pets, removing obstacles, and notifying us of any hazards or fragile areas.

Customers should also inform us of any damaged windows, loose screens, pre-existing issues, or special instructions prior to service.

5. Liability

While Brightside Home Services takes professional care during every service, we are not responsible for pre-existing damage, aging materials, failed seals, scratches, cracked glass, loose screens, oxidation, or structural defects that may become visible during or after cleaning.

We are not liable for damages resulting from unsafe conditions, defective installations, or circumstances outside our control.

Certain stains, hard water marks, oxidation, or environmental buildup may not be fully removable through standard cleaning methods.

6. Satisfaction Guarantee

Customer satisfaction is important to us. If you are not satisfied with our service, please notify us within 24 hours of completion so we may reasonably review and address any service-related concerns.

7. Refusal or Termination of Service

Brightside Home Services reserves the right to refuse or terminate service if working conditions are unsafe, inaccessible, hazardous, or otherwise unsuitable for professional completion.

8. Governing Law

These Terms of Service shall be governed by the laws of the State of Texas.

9. Contact

If you have questions regarding these Terms of Service, please contact us:

Brightside Home Services

Email: daltonsprimrose@gmail.com

Phone: +1 (713) 444-9307